Description

Basic mail interface to System Monitoring Suites. Also provides deeper integration to Nagios and Icinga2 (acknowledge on lock and check script).

System requirements

Framework

OTOBO 11.1.x

Packages

-

Third-party software

-

Usage

Setup

Configuration Reference

Core::Email::PostMaster

PostMaster::PreFilterModule###00-SystemMonitoring

Basic mail interface to System Monitoring Suites. Use this block if the filter should run BEFORE PostMasterFilter.

PostMaster::PreFilterModule###1-SystemMonitoring

Basic mail interface to System Monitoring Suites. Use this block if the filter should run BEFORE PostMasterFilter.

Core::Event::Icinga2

Ticket::EventModulePost###9-Icinga2Acknowledge

Ticket event module to send an acknowledge to Icinga2.

Core::Event::Nagios

Ticket::EventModulePost###9-NagiosAcknowledge

Ticket event module to send an acknowledge to Nagios.

Core::SystemMonitoring

SystemMonitoring::LinkTicketWithCI

Link an already opened incident ticket with the affected CI. This is only possible when a subsequent system monitoring email arrives.

SystemMonitoring::SetIncidentState

Set the incident state of a CI automatically when a system monitoring email arrives.

Core::SystemMonitoring::Icinga2

Icinga2::Acknowledge::Author

Icinga2 acknowledgement author.

Icinga2::Acknowledge::Comment

Icinga2 acknowledgement comment.

Icinga2::Acknowledge::Enabled

Icinga2 acknowledgement enabled?

Icinga2::Acknowledge::FreeField::Host

Name of the Dynamic Field for Host.

Icinga2::Acknowledge::FreeField::Service

Name of the Dynamic Field for Service.

Icinga2::Acknowledge::HTTP::Password

The HTTP acknowledge password.

Icinga2::Acknowledge::HTTP::URL

Icinga API URL.

Icinga2::Acknowledge::HTTP::User

The HTTP acknowledge user.

Icinga2::Acknowledge::Notify

Icinga2 acknowledgement notify.

Icinga2::Acknowledge::Sticky

Icinga2 acknowledgement sticky.

Core::SystemMonitoring::Nagios

Nagios::Acknowledge::FreeField::Host

Name of the Dynamic Field for Host.

Nagios::Acknowledge::FreeField::Service

Name of the Dynamic Field for Service.

Nagios::Acknowledge::HTTP::Password

The HTTP acknowledge password.

Nagios::Acknowledge::HTTP::URL

The HTTP acknowledge URL.

Nagios::Acknowledge::HTTP::User

The HTTP acknowledge user.

Nagios::Acknowledge::NamedPipe::CMD

Named pipe acknowledge command.

Nagios::Acknowledge::NamedPipe::Host

Named pipe acknowledge format for host.

Nagios::Acknowledge::NamedPipe::Service

Named pipe acknowledge format for service.

Nagios::Acknowledge::Type

Define Nagios acknowledge type.

About

Contact

Rother OSS GmbH

Email: hello@otobo.io

Web: https://otobo.io

Version

Author: Rother OSS GmbH / Version: 11.1 / Date of release: 2026-07-13

Index