Description

Inside the OTOBO standard system, the option Ticket::Frontend::NeedAccountedTime overrides the option Action::NoteMandatory. Therefore, it is not possible to configure dialogues without mandatory entry of articles and TimeUnits. This package changes the behaviour, TimeUnits are only mandatory if an article exists for it.

System requirements

Framework

OTOBO 10.1.x

Packages

-

Third-party software

-

Usage

Setup

About

Contact

Rother OSS GmbH

Email: hello@otobo.de

Web: https://otobo.de

Version

Author: Rother OSS GmbH / Version: 10.1 / Date of release: 2026-07-14

Index